The cost of postage is calculated at checkout based on the destination , volume and weight . We often underestimate cost and subsidise the cost of sending . Any excess postage will be refunded after items are sent . Once your order has been received we will pack the items as soon as we can , this usually happens within two days but may differ due to large amount of orders or travel . The items are booked for collection and on collection you will receive a tracking number . We monitor the packages route and keep an eye out for any problems . The client is responsible to make customs clearance when necessary . Ethnographic items to USA are free from import duty . Packages to Europe have been mostly without hassles with little or no import duty .We use PARCELFORCE , UPS & FEDEX and will choose the fastest service possible .
Rarely the online estimate for shipping is incorrect by a large enough amount to make a impact on our ability to subsidise it , In these cases we will offer a new cost of shipping and the option to refund purchase if this new rate is not acceptable to client .
With over 3000 items sold , packaged and sent in our first 2 years of our tribalspace website , we offer a reassured experience and if you experience any issues please get in touch .